Expert Heat Pump Installation & Repair in Medford, Oregon
Military-trained HVAC specialist solving problems other contractors can't. 20+ years experience. One-year warranty. Call today.
Expert Heat Pump Installation & Repair in Medford, Oregon
Military-trained HVAC specialist solving problems other contractors can't. 20+ years experience. One-year warranty. Call today.
Heat Pump Service You Can Count On In Southern Oregon
You've been there. The technician shows up late, guesses at the problem, replaces a part that didn't need replacing, and your heat pump still isn't working right. Or worse—they flat-out tell you they don't know what's wrong and suggest you replace the whole system.
Here's what's different about Trademark Tek: Justin actually knows how to fix heat pumps. Not just the simple stuff—the complex problems that stump other technicians. With military HVAC training from 2003 and over 20 years solving heating and cooling problems from Alaska radar sites to Southern Oregon homes, he's the contractor that other HVAC companies call when they're stuck. Every installation is precision work. Every repair gets an honest assessment. Every customer gets the truth, not a sales pitch. When Justin says your heat pump is fixed, it stays fixed.
What You Get: Real Expertise, Not Guesswork
Trademark Tek handles every aspect of heat pump service for Southern Oregon homes and businesses. We install high-efficiency heat pump systems sized correctly for your space—not oversized to pad the bill, not undersized to save a buck. Ductless mini-split systems for spaces that traditional HVAC can't reach efficiently. Smart thermostat integration so your system runs when you need it, not constantly. Our diagnostic approach combines technical knowledge, mechanical skill, and software expertise to find problems other technicians miss completely. Emergency repairs when your system quits in the middle of winter. Preventive maintenance that actually prevents problems. Heat pump optimization to reduce your energy bills without sacrificing comfort. And because Justin personally handles every job, you get the same expert-level service whether it's a simple tune-up or complex troubleshooting. One-year labor warranty on all installations, because we stand behind our work.
Why Southern Oregon Homeowners Choose Trademark Tek
When you hire
Trademark Tek you're getting peace of mind that your heat pump will keep you warm on cold winter days in Southern Oregon. No more wondering if the technician actually knows what they're doing. No more multiple visits for the same problem. No more getting sold services you don't need. Justin's military training means every job gets the same disciplined, methodical approach: diagnose correctly the first time, fix it right the first time, explain what happened in plain English. We help you access any available rebates and incentives, potentially saving hundreds on energy-efficient upgrades. We serve Medford, Ashland, Central Point, Phoenix, Talent, and surrounding communities with the same level of expertise that made us the go-to contractor for HVAC companies that can't solve a problem themselves. You get honest assessments, if your system can be repaired, we'll repair it. If it needs replacement, we'll explain exactly why and show you the most cost-effective options. And because reliability matters, we show up when we say we will and communicate clearly throughout the entire process.
Why Other Contractors Call Us
Some HVAC companies are great at basic installations and routine maintenance. But when they run into a system that won't heat properly despite having good airflow, or a heat pump that's short-cycling for no apparent reason, or efficiency numbers that don't make sense, they call Justin.
That's because troubleshooting complex heat pump issues requires a different skillset. You need to understand not just the mechanical components, but the software controls, the electrical systems, and how they all interact. You need the discipline to methodically eliminate variables instead of throwing parts at the problem and hoping something works.
This expertise matters for you because it means fewer service calls, lower costs, and systems that actually work the way they're supposed to. Whether you're dealing with a mysterious problem or just want your new heat pump installed correctly from day one, you're getting someone who knows these systems inside and out.
Our Heat Pump Services Include
- Heat Pump Installation: Properly sized, professionally installed systems designed for Southern Oregon's climate. We calculate the actual heating and cooling loads for your space, select equipment that fits your needs and budget, and install it with precision that ensures maximum efficiency and longevity.
- Heat Pump Repair: Fast, accurate diagnosis and permanent repairs. We diagnose systematically using technical knowledge and specialized equipment to find the real problem, not just the obvious symptom.
- Ductless Mini-Split Systems: Ideal for room additions, converted garages, offices, or anywhere traditional ductwork isn't practical. Efficient zone control that heats and cools only the spaces you're using.
- Heat Pump Maintenance: Preventive service that catches small issues before they become expensive repairs. We inspect, clean, calibrate, and optimize your system to maintain peak performance and efficiency.
- Smart Thermostat Integration: Modern controls that learn your schedule, adjust automatically, and let you manage comfort from your phone. Properly programmed for your specific heat pump model.
- System Optimization: Already have a heat pump that's not performing efficiently? We analyze and adjust settings, airflow, and controls to improve comfort and reduce energy costs.
- Emergency Repairs: When your heat pump quits during a cold snap, we respond quickly to get your system running again.
Service Area
Trademark Tek provides expert heat pump installation, repair, and maintenance throughout Southern Oregon, including Medford, Ashland, Central Point, Phoenix, Talent, and surrounding communities. Justin personally handles every job, so you get the same military-precision expertise regardless of location.
FAQs About Our Heat Pump Service
How much does heat pump installation cost in Medford, Oregon?
Heat pump installation typically ranges from $5,000 to $15,000 depending on system size, efficiency rating, and installation complexity. But here's what matters more than the initial price: getting the system sized correctly and installed properly. An undersized system will run constantly and never keep you comfortable. An oversized system will short-cycle, waste energy, and wear out faster. We calculate your actual heating and cooling loads, then recommend systems that fit your needs and budget. We also help you access available Energy Trust rebates and incentives, which can reduce your upfront costs significantly. Every installation includes our one-year labor warranty because we stand behind our work.
What's the difference between a heat pump and a traditional furnace?
A heat pump is like a reversible air conditioner—it moves heat rather than generating it. In winter, it extracts heat from outside air (yes, even cold air contains heat energy) and moves it inside. In summer, it reverses and works like a standard AC. Because heat pumps move heat instead of burning fuel to create it, they're typically 2-3 times more efficient than traditional furnaces. In Southern Oregon's relatively mild climate, a properly installed heat pump can heat your home efficiently even on cold winter days. The catch is they need to be sized correctly and installed properly to work as advertised—which is exactly what we do.
My heat pump isn't heating well when it gets cold outside. Can it be fixed or do I need a new system?
Usually it can be fixed, but it takes proper diagnosis to determine why. Common causes include low refrigerant (which means there's a leak that needs finding and repairing), faulty defrost controls, incorrect thermostat settings, or auxiliary heat not engaging when needed. Sometimes it's a software issue with the control board. Other times it's mechanical wear in the compressor or reversing valve. We diagnose systematically to find the actual problem, then give you an honest assessment: here's what's wrong, here's what it costs to fix, and here's how much longer you can reasonably expect the system to last after the repair. If your system is near end-of-life and the repair costs 50% or more of replacement value, we'll tell you that too. No sales pressure—just honest information so you can make the right decision.
Do you help with Energy Trust rebates for heat pump installations?
Absolutely. Energy Trust of Oregon offers rebates and incentives for energy-efficient heat pump installations, and we help customers access those savings. The program requirements change periodically, but qualified high-efficiency systems often qualify for substantial rebates. We stay current on the requirements, help you understand what's available, and provide the documentation needed for your rebate application. These incentives can significantly reduce your upfront costs, making it more affordable to upgrade to an efficient system that will save you money on energy bills for years to come.
Why should I choose Trademark Tek instead of a larger HVAC company?
Because Justin personally handles every job. You're not getting whoever the company sends that day—you're getting a military-trained HVAC specialist with 20+ years of experience who has solved heating and cooling problems from Alaska to Southern Oregon. You're getting the same technician that other HVAC companies call when they can't figure out a problem. You're getting honest assessments instead of sales pressure. And you're getting someone who takes personal pride in the work because his name is on the company. Every installation, every repair, every service call gets the same level of expertise and attention to detail.
Our Services
Get a Free Quote
Submit your project info to schedule your free in-person quote today.
How Our Heat Pump Service Works
From first contact to final walkthrough, we make getting professional heat pump service stress-free and transparent
Expert Assessment
Our technicians will carefully evaluate your system and explain exactly what's wrong (and what's not) in plain English - no confusing technical jargon.
Honest Solutions
We provide clear options that prioritize your best interests - whether it’s a simple repair or a full system replacement. No unnecessary upselling.
Professional Installation
From planning to completion, the company owner oversees every project to guarantee it’s done correctly the first time.
